Parent phoning about an unwell toddler
PLAB 2 practice station

Telephone consultation · 1 min to read · 8 min to perform

Try a real conversation · PLAB 2AI practice

Take a history from his mother, decide what needs to happen and when, and explain your plan to her.

Katie BrennanHello, doctor. I am sorry to bother you. It is my little boy, he has had a temperature for three days and I just do not like how he looks.

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The task

You are a GP taking a telephone call at the surgery. Mrs Katie Brennan, aged 34, is phoning about her 18-month-old son, Oisin, who has been unwell for three days. You cannot see the child. Take a history from his mother, decide what needs to happen and when, and explain your plan to her. The examiner will not take part in the conversation.

What this station tests

  • On the phone you cannot examine: lower your threshold for a face-to-face assessment when there are amber or red features.
  • Ask specifically about breathing, hydration and responsiveness in a febrile child.
  • Use traffic-light features to decide urgency: a child with red features who is not in immediate danger needs face-to-face assessment within 2 hours. Say clearly how soon and where.
  • Give specific safety-netting including when to call 999.
  • Acknowledge the parent's fears; they are often the best guide to how ill the child is.

Sources for the clinical content

An original practice scenario with invented patients. Not an exam question.

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