Prescriber call about a new gabapentin prescription
PEBC OSCE practice station
Telephone consultation · 2 min to read · 7 min to perform
A new prescription for Mrs Margaret Lavoie, aged 79, has arrived: gabapentin 300 mg three times daily for nerve pain.
Dr Anil MehtaHello, this is Dr Mehta. I have a few minutes. Which patient is this about?
Free · no sign-up · uses your one free station
Open the full station (charts, voice, result letter) →The task
You are a pharmacist in a community pharmacy. A new prescription for Mrs Margaret Lavoie, aged 79, has arrived: gabapentin 300 mg three times daily for nerve pain. After reviewing the prescription and her profile in the patient folder, you have decided to call the prescriber, Dr Anil Mehta, and he has just picked up. State the problem and your recommendation, answer his questions and agree on an outcome. The assessor will not take part in the conversation.
What this station tests
- Open a prescriber call with who you are, two patient identifiers and the reason for calling.
- State the problem, the evidence and a specific recommendation with a number from the reference, not just a concern.
- Link the drug problem to the patient's real risks, such as falls.
- Stay respectful, cite references and agree who does what next.
- Document the call and follow up with the patient.
Sources for the clinical content
- Neurontin (gabapentin) Canadian product monograph
- Canadian Deprescribing Network and deprescribing.org resources
- NAPRA: Model Standards of Practice for Pharmacists and Pharmacy Technicians in Canada
An original practice scenario with invented patients. Not an exam question.